1. Pre-interaction Phase
- Collecting data on client
- Explore feelings, fantasies, and fears away.
- Make a planned meeting with a client (events, time, place).
2. Orientation Phase
- Greetings and a smile on a client
- Validate (cognitive, psychomotor, affective) (typically at a further meeting to introduce the name of nurse)
- Asking the client's favorite nicknames
- Explain the role of nurses and since lien
- Explain the activities to be conducted
- explain the purpose
- Explain the time required to perform activities
- explain confidentiality
3. Work Phase
- Provide an opportunity for clients to ask
- Asks the chief complaints / complaints that may be related to the smooth implementation of activities
- Initiate activities in a good way
- Carried out in accordance with the plans
4. Termination Phase
- Summing up the results of activities: the evaluation process and results
- Provide positive reinforcement
- Planning a follow-up with clients
- Contracts for the next meeting (time, place, topic)
- Terminate the activities in a good way
Dimensions of response / non-verbal behavior that needs to be demonstrated at least:
- Face to face
- Maintain eye contact
- Smiling at the right time
- Bent towards the client at the time it takes
- Maintaining an open attitude (no arms, put his hand into a bag or folding legs)